Exceptional
Customer Service
We are here for you 24 hours per day - every day!
For assistance with downloading, software installation, deposits, redemptions,
and all your other needs, please contact our friendly support staff.
There are 3 convenient methods for contacting us:
Live Chat: Click
Here
Email: support@1st-online-gambling-casino.com
Toll Free Phone:
1-877-691-5124 USA
1-888-387-6717 Canada
In the event that the above toll free numbers do not work from your
calling area please call 1-506-283-0061 (please note that this is a
long distance number).
We value your business. If you do not receive fast and courteous customer
service please notify us at manager@1st-online-gambling-casino.com.
Thank you for helping us make our customer service the best it can be.
Frequently Asked Questions:
Q: How does it work?
A: First you download and install the software. Then you register and
deposit money by credit card, check, wire transfer, PayPal, NETeller,
or Fire Pay. Once your account is credited, you can play our casino
games, and your winnings (and losses) will be tracked. At any time,
you can withdraw all or part of the money in your account, and we will
gladly & promptly send you your money.
Q: How do I download and install the software?
A: Click
here for printable instructions.
Q: How do I register?
A:Double click on the 1st ONLINE GAMBLING CASINO icon (icon with pile of golden
coins) on your desktop, click on "Create new account" and fill out the
form with the requested information and click on "submit"
Q: Can I play for real money?
A: Of course! Casino's just wouldn't be the same without the chance
to win big.
Q: What games do you offer?
A: We currently offer American (0 and 00) and French (single 0) versions
of Roulette; Blackjack; Red Dog; Deuces Wild Video Poker; Jacks or Better
Video Poker; Joker Video Poker; Diamond Mine Slots; and Lucky Lightning'
slots; Caribbean Poker; PaiGow Poker; Baccarat and War.
More games will be available soon.
Q: How long does it take to get paid?
A: We process redemption requests on a daily basis. For safety of our
customers, credit card redemption are approved and credited back 48
hours after they are requested. For Overnight-express it will take 48
hours for approval and processing plus 2-3 business days, depending
on international delivery. Wire Transfers require the same 48 hours
for approval and processing plus 3-5 business days for delivery. Please
be aware that no redemption on Credit Card will be done unless the agreement
form is filled and faxed back to us
Q: Is this legal?
A: International law is very complex, and we do not know the specific
laws that may apply to you where you live. We operate under strict compliance
with all local laws, and urge you access our site only if you feel that
you are in compliance with yours.
Q: Are my winnings reported for tax purposes?
A: All transactions are strictly confidential. We will not report any
activity to any government agency.
Q: What currencies do you accept?
A: All wagering is done in US dollars for simplicity. However, you
may make a deposit with us in any currency you like, and we will be
happy to credit your account in dollars, at the true bank exchange rate.
For additional information please forward your inquiries to support@1st-online-gambling-casino.com
